Withdrawal
In case of contracts concluded outside business premises and distance contracts, the Customer is entitled to withdraw without assigning any reason for 14 calendar days from receiving the product. Customer may also exercise his/her right of withdrawal during the period between the date of contract conclusion and the date of receiving the product. In case of a written withdrawal, it is sufficient to send the declaration of withdrawal within 14 calendar days. The Customer may exercise this right by making an unambiguous statement to this effect or by the declaration form for withdrawal/termination set out in Schedule No.2 of Government Decree 45/2014 (II. 26.) (or hereinafter)
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Refund:
If Customer terminated the sale and purchase agreement in whole or only with respect to a part of the goods delivered, then
- Customer shall return the goods concerned to the Seller at Seller’s cost; and
- Seller shall refund the purchase price paid for the goods concerned to Customer immediately upon receipt of the goods or the certificate or return of the goods.
In the case of termination of the contract, Seller must refund the full amount paid by the Customer as a consideration. However, if performance has been in accordance with the contract for a certain time prior to the termination of the contract, the consideration due to this period shall not be refunded. In the latter case, that part of the consideration shall be refunded that relates to the period of contractual performance and any consideration paid by the Customer in advance which would have been due for the remaining term of the contract if the contract had not been terminated.
If Customer is entitled to purchase price reduction or to terminate the contract, Seller shall perform its obligation to refund without delay, but within 14 days from gaining knowledge, the latest.
Seller shall reimburse the amount due to Customer with the same payment method that Customer used. Based on the expressed consent of Customer, Seller may use a different method for the reimbursement, but it shall not result in any additional costs for Customer.
Refund-related costs are borne by the Seller.